Privacy policy
Last Updated: June 2, 2026
AloriaNest operates this store and website, including all information, content, features, tools, products, and services available through it to provide you, the customer, with a curated shopping experience (the “Services”). AloriaNest is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or engage in any other transaction through the Services, or when you otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy and understand how your personal information is collected, used, and disclosed as described herein.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be associated with you or another individual. Personal information does not include anonymized or de-identified information that cannot reasonably identify or be linked to you.
Depending on how you interact with the Services, where you live, and what is permitted or required under applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:
Contact Information
Including your name, billing address, shipping address, telephone number, and email address.
Financial Information
Including credit card numbers, debit card numbers, payment card details, financial account information, transaction details, payment method information, payment confirmation details, and other payment-related information.
Account Information
Including your username, password, security questions, preferences, and settings.
Transaction Information
Including products you view, add to your cart, save to a wishlist, purchase, return, exchange, or cancel, as well as your transaction history.
Communications With Us
Including information you provide when contacting us, such as customer support inquiries, complaints, or feedback.
Device Information
Including information about your device, browser, network connection, IP address, and other unique identifiers.
Usage Information
Including information about how and when you interact with and navigate the Services.
Sources of Personal Information
We may collect personal information from the following sources:
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Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information.
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Automatically through the Services, including information collected from your device when you use our products or services, visit our websites, and through cookies and similar technologies.
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From our service providers, including when they process personal information on our behalf.
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From our business partners and other third parties.
How We Use Your Personal Information
Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:
To Provide, Personalize, and Improve the Services
We use your personal information to provide the Services, including fulfilling contracts with you, processing payments, managing orders, remembering your preferences, sending account-related notifications, processing purchases, returns, exchanges, and other transactions, creating and maintaining your account, arranging shipping, facilitating returns and exchanges, allowing you to post reviews, and providing a personalized shopping experience such as recommending products related to your purchases.
Marketing and Advertising
We may use your personal information to send marketing, promotional, and advertising communications via email, text message, or postal mail, and to display advertisements for products and services on our Services and on third-party websites, including advertisements based on products you have viewed, purchased, or added to your cart.
Security and Fraud Prevention
We use your personal information to authenticate your account, provide secure shopping and payment experiences, detect and prevent fraudulent, illegal, harmful, or malicious activities, protect public safety, and maintain the security of our Services. If you create an account, you are responsible for keeping your login credentials confidential. We strongly recommend that you do not share your username, password, or other account information with anyone.
Customer Service and Communications
We use your personal information to provide customer support, respond to inquiries, deliver services effectively, and maintain our business relationship with you.
Legal Compliance
We may use your personal information to comply with applicable laws, respond to lawful requests from government authorities, law enforcement agencies, or courts, participate in legal proceedings, and enforce or investigate violations of our Terms of Service and policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy. These circumstances may include:
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With Shopify, service providers, and third parties that perform services on our behalf, such as payment processing, data analytics, cloud storage, customer service, order fulfillment, and shipping.
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With business and marketing partners to provide marketing services and personalized advertising. For example, Shopify may help support personalized advertising through third-party services based on your interactions across multiple stores and websites.
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When you direct, request, or otherwise consent to the disclosure of your information to third parties, such as for shipping products to you or through social media integrations.
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With our affiliates and related companies.
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In connection with a business transaction such as a merger, acquisition, bankruptcy proceeding, or sale of assets.
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To comply with legal obligations, enforce our Terms of Service, or protect the rights, property, safety, and security of our business, customers, and others.
Relationship With Shopify
The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services. Information submitted through the Services may be transmitted to and shared with Shopify and third parties located in countries outside your country of residence.
Additionally, to help protect, develop, and improve our business, we use certain advanced Shopify features that incorporate information obtained from your interactions with our store, other merchants, and the Shopify platform itself. In these circumstances, Shopify may process personal information and is responsible for responding to requests regarding such processing.
For more information about how Shopify uses your personal information and the rights available to you, please review Shopify’s Consumer Privacy Policy and Shopify Privacy Portal.
Third-Party Websites and Links
The Services may contain links to third-party websites or online platforms that are not owned or controlled by us. If you follow links to third-party websites, we encourage you to review their privacy policies, security practices, and terms and conditions.
We are not responsible for the privacy, security, accuracy, completeness, or reliability of any third-party websites or services. Information you share in public or semi-public areas, including on social media platforms, may be visible to other users and may be used by third parties without restriction.
The inclusion of links to third-party websites does not imply endorsement of those websites, their content, or their operators unless expressly stated otherwise.
Children's Data
The Services are not intended for use by minors, and we do not knowingly collect personal information from children under the age defined by applicable law in your jurisdiction. If you are a parent or legal guardian of a child who has provided us with personal information, you may contact us using the details provided below to request its deletion. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined under applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "absolute security." Additionally, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.
The length of time we retain your personal information depends on various factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in some cases we may decline your request as permitted by law.
Right of Access. You may have the right to request access to the personal information we hold about you.
Right to Deletion. You may have the right to request that we delete the personal information we hold about you.
Right to Correction. You may have the right to request that we correct inaccurate personal information we maintain about you.
Right to Data Portability. You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, under certain circumstances and subject to certain exceptions.
Communication Preferences. We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe option included in our emails. If you opt out, we may still send you non-promotional emails, such as those related to your account or orders you have placed.
You may exercise any of these rights through the locations designated within the Services or by contacting us using the contact details provided below. For more information about how Shopify uses your personal information and the rights you may have, including rights related to data processed by Shopify, please visit: https://privacy.shopify.com/en.
We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request, as permitted or required by applicable law. In accordance with applicable law, you may designate an authorized representative to submit requests on your behalf. Before accepting a request from an authorized representative, we will require proof that they have been authorized to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request within a reasonable timeframe as required by applicable law.
Complaints
If you have any complaints about how we process your personal information, please contact us using the details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the details provided below, or to lodge a complaint with your local data protection authority.
International Transfers
Please note that we may transfer, store, and process your personal information outside the country in which you reside.
If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses (SCCs) or any equivalent contract issued by the relevant UK authority, unless the transfer is made to a country that has been recognized as providing an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this website, update the "Last Updated" date, and provide notice of changes as required by applicable law.
Contact
If you have any questions about our Privacy Policy, our privacy practices, or if you would like to exercise any of your privacy rights, please contact us at:
Customer Support Hours:
Monday – Friday
9:00 AM – 6:00 PM (EST)
We aim to respond to all inquiries within 24–48 business hours.